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Safe Haven Community provides earlier intervention pathways, allowing people to escape abusive relationships before they escalate to physical violence.

what we do

We offer supported, community-based temporary accommodation for women at risk of domestic abuse.

Our Accommodation Providers offer a nurturing and supportive environment, free from fear, and physical, financial, emotional, verbal, sexual or spiritual abuse.

Guests can stay for a period up to four weeks depending on their needs and the Accommodation Providers preferences.


We use this brief respite to help our Guests find longer-term, better-suited accommodation to live independently and move on in their lives.

Safe Haven Community is registered with the ACNC

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how we do it

We maintain a secure on-line database of private Safe Haven Community homes Australia-wide. Accommodation Providers profiles contain their preferences and availability. Guests call Safe Haven Community direct or via an approved Referral Agency to request a safe place to stay. Our Service Delivery team conducts an in-depth risk and needs assessment with the Guest to determine suitability for a community placement.

If appropriate, Guests will be then matched with an available Accommodation provider. We then create and distribute the Accommodation Agreements and house rules. Once we are all agreed then we can commence the placement and support the Guest and Accommodation provider for the duration of the stay. Case Managers are on hand for the duration of the stay to make sure everyone is safe and happy and that the relationship is working well for everyone.

domestic violence affects people from all walks of life

click here to find out about our inclusion policy

how it works

step 1

Register your spare room and Guest preferences in our secure online database.

step 2

Provide your Blue Card/Working with Children or other State Card and 100 points of ID to verify who you are.

step 3

We will call you to complete your application and answer any further questions.

australia has a critical shortage of accommodation

for women escaping domestic abuse 


We adhere strictly to our organisational policy and procedure documents and protocols to ensure the highest level of safety, accountability and transparency at all times throughout the entire organisation. Our policies and procedures meet or exceed industry standards and guidelines for professional conduct


The spectrum of domestic abuse includes verbal, emotional, spiritual, financial, sexual and physical abuse. Once the level of abuse in a relationship escalates to physical violence it would not be appropriate or safe for a person to be placed in a private Safe Haven Community home. We do not arrange accommodation for guests that are currently in violent relationships or identified as being at risk of domestic violence. We assist people in escaping BEFORE it escalates to violence.


All Guests are assessed by a fully trained professional to understand their personal situation and support requirements during their stay. This includes initial and ongoing risk assessment, needs assessment, personal safety plan, and an exit strategy. Appointed Case Workers will work with every Guest to address all personal needs and will make referrals to other agencies and support services where appropriate.


Safe Haven Community also offers full support to all Accommodation Providers for the duration of the stay. Your Guest has been going through some tough times and finally has the space to breathe. This may trigger some emotional releases or anger and frustration which may result in you feeling a little challenged by a guest’s behaviour. We are here to help manage your relationship with your guest and can provide mediation or conflict resolution support if required.


We collaborate with our Referral Agency Partners by providing a safe place for their clients to stay.


We offer support to all our Accommodation Providers to enable them to provide the best possible environment and support to their Guests.


Our mission is to provide earlier intervention pathways, allowing women to escape abusive relationships before they escalate to physical violence.


We offer ongoing support to any external Case Workers and Outreach Workers, by providing regular communication and feedback relating to our Guests



Safe Haven Community assists women and their dependant children and is committed to the inclusion of anyone no matter who they are, where they come from, how they worship, or whom they love. Bias, prejudice, racism, and hatred have no place in our community. We do not discriminate based on the basis of race, colour, religion, creed, identity, national origin, ancestry, disability, marital status, or sexual orientation.


We assist women and their dependent children who are;

  • at risk of or currently experiencing domestic or family abuse or;

  • at risk of or currently experiencing homelessness due to domestic violence

  • 25 Years or above (or accompanied by a guardian)

  • confirmed to be low risk by a qualified risk assessment worker

what guests get

Safe Haven Community provides Community-based accommodation and support for a temporary period. We work with Guests to find medium or long-term accommodation opportunities. The length of stay is dependent on the individual person’s need as well as the adhering to the terms and conditions of the Rooming Accommodation Agreement and House Rules but is typically between three to ninety days in duration.

What we expect

Our Guests must be willing to;

  • adhere to the house rules and rooming accommodation agreement

  • work with a Case Worker to address their personal needs

  • work with nominated external service providers

  • accept any reasonable offer of temporary accommodation

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